FAQs

Frequently Asked Questions

Please refer to our online quote system to arrange an instant quote, as well as book and pay online if you wish to proceed. Alternatively, you can contact our office on 03 9460 5333 to discuss your bin hire requirements and pricing.

We recommend booking your bin at least 24 hours prior to delivery. At times, we may be able to accommodate same day booking and delivery. If you require this please contact the office on 03 9460 5333 to discuss.

We service a large area of Melbourne’s Northern Suburbs, as well as Melbourne CBD. Please see our delivery area page for a detail list of the suburbs we service.

The most common places for a bin to be placed for your disposal needs would be your driveway. It can also be placed on a front lawn, road, nature strip or onsite for larger jobs. For bins that will be placed on Council Property, such as the road or nature strip, a Council Permit is required. Our knowledgeable staff can discuss your bin placement options with you at the time of booking.

Yes, we do offer accounts to customers who regularly use our bins. Please contact our friendly office staff on 9460 5333 to discuss if you qualify.

We can offer a two hour window for delivery and discuss with you a time frame that will be suitable. The two hour window will allow for any traffic delays as well as other bookings we have in place. We will also discuss with you whether a morning or afternoon collection is preferred.

Depending on where you decide to place the bin, you may require a Council Permit. Most Councils require a Permit if you want to place the bin on a road or nature strip. We arrange the Permit on your behalf which covers you for the correct Public Liability Insurance that is required to place the skip on Council Property. As all Council Permit costs vary, please contact our office to discuss prices.

Once the bins are collected we transport them to the relevant Transfer Station for Recycling. From there each bin is emptied and sorted.

While we do accept most waste, there are a few items that cannot go in the bin. These items include food waste, poisons paints or liquids, paint tins, gas bottles, asbestos, chemical waste in solid, liquid or powder form. Insulation must be bagged and labelled. Mattress’s and Tyres can do in the bin however these items do incur a surcharge.

We have a range of bins in various sizes that can carry different types of waste. We have bins suitable for general waste, such as a clean up around the house and garden, builders/renovation waste, garden and green waste, office fit outs and factory clean ups. Please call our office on 03 9460 5333 to discuss your requirements.